Consumer Credit Counselling Service (CCCS) is a registered charity whose purpose is to assist families and individuals who are in financial difficulty by providing independent and confidential counselling on personal budgeting, advice on the wise use of credit and, where appropriate, achievable plans to repay outstanding debts. Its services are free and confidential.
A service run by the Citizens Advice Bureau providing on line access to information and advice for consumers.
The Information Commissioner's Office is the UK's independent authority set up to promote access to official information and to protect personal information. Worried about your personal information? Want to know more about data protection? Have your say about the future of data protection.
The UK Insolvency Helpline was established with the remit to look at meeting a long-standing need for debt and credit advice. Importantly, it is the UK’s only personal and business debt consultancy offering free advice to consumers on financial problems. The dedicated aim of the service is to provide clients with a caring, professional and hands on approach to financial problems with the ability to identify and resolve problems at an early stage. As well as providing assistance to individuals, help is also available for companies, sole traders, students as well as individuals who require specific advice on their mortgages.
Debt Survival UK can help you to consolidate your debts and reduce your monthly payments by up to 70%, prevent your home from being repossessed and can even help you find credit if you have been declined previously, have a poor credit ratings or CCJs.
Telephone: 0800 668 1766
Provides advice and support on all aspects of debt as well as being able to refer you to local agencies. Adviceline: 0645 500 511; Helpline: 0800 4000( Monday and Wednesday 10am to 4pm, Tuesday and Thursday 10am to 2pm Friday 10am to 12noon)National Association of Citizens Advice Bureaux
Provides free, independent and impartial advice on matters including social security, employment, discrimination, consumer and debt matters, housing, legal etc. The website includes news headlines, news library, how to get advice with an online directory, how to find your nearest bureau and local website, together with online advice and information.
General advice on your consumer rights in the United Kingdom. The site gives information on your rights under the law, and tips on how to complain or how to find someone who can help with your problem. There is also a series of downloadable consumer leaflets.
A one stop shop for consumer protection information in the UK. Subjects covered include mortgages, debts, problems with goods and services, vehicles, holidays etc. There are advice leaflets you can read on-line, print or save to read later. As well as those from Trading Standards there are lists of leaflets available from other organisations.